Bundling is the integration of a number of features, services and accessories into one purchase.
Unbundling is the separation of these components out into separate purchases and options.
In general, products are bundled at the beginning of an industry lifecycle. No viable market for selling complements exists and no ubiquitous standards have been set, so new start-ups have to include everything the customer will need in one purchase.
As the products and industry mature, opportunities emerge for specialist to focus on the part of the bundle where thety have a competitive advantage, and leave the rest of the bundle for other products and companies.
When is it useful?
During strategic analysis, ask yourself 3 questions:
What is currently
The concept is useful when determining future industry scenarios.
When you buy a mobile phone, you don’t just buy the hardware. You buy a bundled product, that includes:
- The hardware
- The operating system
- Some pre-installed apps
- A subscription contract to a mobile network
- Accessories like charger, cable, protective cover, earpieces
- Access to app stores
- Online/paper manual
- 12 month guarantee
B2B example: An automotive company buying drive train components buys a bundled product including:
- The components
- Design and development engineering services
- Inventory management service
- Technical support on the assembly line
- Ongoing warranty
- Parts contract
How do you do the analysis?
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